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We can help you!

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About Us

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Mission, Vision and Values

Our Mission

The mission of Community Alternatives is to provide responsive, person-centered services to improve the quality of life for individuals and families.

Our Vision

To foster a continuum of support services in every community we serve.

Our Values

At Community Alternatives, we value each individual. 
We ensure the following for everyone:

  • Accessible services
  • Understanding their rights and responsibilities
  • Accessibility to prompt and fair problem resolution
  • Guaranteed opportunity to participate in developing their service plan
  • Many opportunities for individual growth
  • A range of choices on how to best reach their personal goals
  • Opportunity to participate in program evaluation and quality management
  • Collaboration is our cornerstone of our service delivery system
  • We honor cultural, family and individual values
  • We use data and outcome information to continually improve our service delivery system

Power of Choice

At Community Alternatives, Inc. we believe in the power of choice. By improving the well being of adults and children we can improve our communities. Our services support individuals with intellectual and developmental disabilities access opportunities through community engagement, while creating an inclusive environment. We empower individuals during recovery from substance misuse or those with mental health diagnosis, to recognize their full potential and lead healthy fulfilling lives. 

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We Care for Everyone, No Exceptions

Non-Discrimination Policy

We provide services regardless of race, color, sex, national origin, disability, religion, sexual orientation, or ability to pay. You deserve compassionate care, period.

Your Rights

You have the right to ask questions, understand your services, and stay informed about policies that affect you. We're here to advocate for you and with you.
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Questions

Do you accept insurance and Medicaid?

Yes, we accept Medicaid, private insurance, Medicare, and offer payment assistance for those who qualify. We will never deny services based on inability to pay.

Is my information confidential?

Absolutely. Your privacy is protected by federal confidentiality regulations and HIPAA. We take your privacy seriously and only share information with your explicit consent or as required by law.

What ages do you serve?

We serve adults 18 years and older. Our programs are specifically designed for adult populations with different needs across our Virginia and North Carolina locations.

How do I get started?

Simply call us to discuss your needs or those of your loved one. We'll answer your questions, explain our services, and help determine if our programs are the right fit.

Proudly Serving Communities Across Virginia and North Carolina

Community Alternatives has been a trusted partner in Virginia and North Carolina for over 45 years. We operate multiple locations to ensure accessible, quality care for the communities we serve.
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