FAQ

General FAQ

Where is Community Alternatives Inc. (CAI) located?

CAI has offices in North Carolina and Virginia. Below you will find a listing of our locations:

  • Corporate Office
  • 863 Glenrock Rd., Suite 200
  • Norfolk, VA 23502-3701
  • (757) 468-7000

  • Charlotte
  • 5800 Executive Center Drive, Sutie 101
  • Charlotte, NC 28212

  • Durham
  • 3325 Durham-Chapel Hill Blvd, Suite 250
  • Durham, NC 27707

  • Winston-Salem
  • 725 N. Highland Avenue
  • Winston-Salem, NC 27101

For directions to each of our locations, please visit our Contact Us page.


How do I make a referral?

In Virginia

For information about program vacancies, please contact the Director of Virginia Programs, Ms. Pamela Little, at (757) 468-7000 or send an e-mail to plittle@comalt.org

In North Carolina

Call 1-866-281-8847 for all three sites in North Carolina. Or, if you prefer you may call each site directly:

  • Charlotte
  • (704) 336-4844
  • Durham
  • (919) 490-6900
  • Winston-Salem
  • (336) 397-7500

Is CAI licensed and accredited?

Yes. CAI is licensed in each state by the appropriate state licensing agency and our services are accredited through CARF, a national accreditation organization.

Job Applicant FAQ

How do I apply for a job?

See instructions under Applying for a Job.

How do I find out the status of my application?

Due to the high volume of applicants, we are only able to contact those candidates whose skills and background best fit the needs of the open positions.

Do you have part-time jobs?

Yes, we do offer some part-time positions. Part-time positions are posted under Current Job Openings.

Are background checks conducted on each new hire?

Yes, multiple checks are conducted on potential new hires. If one is applying for a position that may require driving, a DMV check will also be conducted.

How are new employees scheduled into New Employee Orientation?

All new employees attend New Employee Orientation. All orientation dates are scheduled by the HR Department upon confirmation of employment checks.

Does my application stay on file for future openings in the same position?

Yes. Employee applications are kept on file for a period of time. If you meet the criteria, you may be considered for future openings in the position for which you originally applied.

Do I need to fill out separate applications for each position?

Yes, you are required to fill out separate applications for each position for which you are applying. The job title must be clearly indicated on the application so that the position of interest is clear and requirements/criteria can be accurately checked.

Do I have to provide my identification if I am selected for a position?

Yes, we are required to confirm that you are eligible to work in the United States. All new employees, as well as employees returning to work after a one-year separation, must complete the Federal I-9 form. Section 1 must be completed by the employee on the first day of employment. The list of required documents supporting eligibility to work is on page three of the form. Appropriate designated identification must be submitted along with the completed I-9 form.


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